Open Device Manager and look for items that have a yellow exclamation mark next to them.Press the Windows button on your taskbar and type in device manager.If you can still use your touchpad/trackpad then follow these steps to check your drivers are working correctly. Fix 2 – Your drivers are not working correctly.Ĭan you use your touchpad to navigate through Windows? If the answer is no the mouse still does not work in a different USB socket then let’s next look at the drivers as a potential issue. Does it work now? If the answer is yes then you have a defective mouse.

A common way for this to happen is the operation was interrupted whilst plugging it in (such as trying to adjust the mouse plug as you are plugging it in, or a sudden loss of power as the driver was installing). Try unplugging the mouse and plugging it back in, does it work now? If it does then either it wasn’t plugged in properly or the driver (mouse or USB) became corrupt as you were plugging it in.If NO and you cannot see a red light on the bottom of your mouse, then try these steps: Does your trackpad still work? If it does then the issue will either likely be a defective mouse or mouse driver (which we’ll get to fixing in just a minute).If it still does not work but you have a light on your mouse then try a different mouse.You may actually have a defective USB port so try a different one. Try placing a mouse mat under your mouse or piece of non-reflective paper or other material. Polished surfaces and glass typically can cause this issue. Check the surface is not reflective as this can prevent the mouse from moving correctly.If YES and the light is red then there is power being fed to the mouse. Here’s how you can fix each of these issues: Fix 1- Is the red LED light shining on the bottom of your mouse?

Usb optical mouse driver not installing